Sub Team

About

Sub-Teams in Play Digital Signage allow large organizations, universities, schools, enterprises, or multi-location businesses to structure their signage management hierarchically. Instead of everyone working in a single flat team, you can create multiple sub-teams under your main/owner account. This gives departments, divisions, campuses, or branches their own dedicated space while keeping everything centralized for oversight and emergency broadcasting.

Key benefits include:

• Decentralized publishing — Departments manage their own screens, playlists, and content in their own sub-team.
• No extra cost for users or sub-teams — Add unlimited team members, create as many sub-teams as needed, and assign roles — all included in your plan (available in Pro and higher tiers, as noted in pricing).
• Role-based permissions — Assign users as Owner (full control), SuperAdmin (also manages billing), Admin (also manages screens and members) or Member (creates and publishes content). See Member Roles below. This ensures security and prevents unauthorized changes.
• Ideal for complex organizations — Sub-teams give each department, campus or branch its own space.

How it works: From your main Play account, you create new teams (functioning as sub-teams), invite users via email (they can sign up with Google/Facebook, etc.), and assign them to specific sub-teams with the appropriate role. Content, screens, and schedules can be kept private to a sub-team. Switching between teams is simple via the interface, allowing admins to monitor or update any sub-team as needed.

This feature is especially popular for education, retail chains, corporate offices, and churches that need both local flexibility and top-level governance. If your organization requires sub-teams for better collaboration and structure, it’s a powerful way to scale digital signage without complexity or added costs.

Options

Team options

• Team Name - Set your team’s name
• Team Members - This is an overview of your team’s members.
• API Keys - Check out our API Documentation
• Allowed login methods - Pick the login methods your team members should have available.
• Okta - See our Okta guide

Actions you have per member

• Make Owner - Transfer the ownership of the team
• Make SuperAdmin - Change the member to SuperAdmin level
• Make Admin - Change the member to Admin level
• Make Member - Change the member to Member level
• Remove - Remove the member

Login Methods

On the team page, you’ll find Allowed Login Methods, where you can restrict your team members to only use your preferred login methods. For example, if your organization only allows Microsoft as the login method, check only that one.

Member Roles

Members of your team

Member is the lowest-level role in a team. Members are typically designers or people who create content, as they can upload files and design playlists.

Admin can do everything that a member can, and can also link screens and manage screen alerts. Admin is typically a person who is responsible for a screen in a physical location.

SuperAdmin can do everything that an admin can, and can also manage billing and control high-level team administrative functions. SuperAdmin is typically a person who oversees the entire team, manages other admins, and ensures that billing is handled.

As the name suggests, the owner is the highest-ranking role, and there can be only one owner per team. Owners have full access to the system, which includes managing billing details.

You’ll find the team’s page here: https://my.playsignage.com/team

To add a team member, fill in the name and e-mail, select the appropriate role, and press the + button. Our system automatically creates a user and sends an invitation to the e-mail address. When they click the invite link, they can set their password and start using the system.

FAQ