About
Sub-teams give each department, branch, campus or school its own team under your account. Each manages its own screens, playlists and content, while you keep the overview and can step into any of them. Members and sub-teams cost nothing extra. Popular with schools, universities, retail chains, offices and churches. Pro and up.
Get Started
Create a sub-team
- Click your team’s name at the top of the left menu
- Click Create New Team and give it a name
Content, screens and schedules in a sub-team stay in that sub-team.
Add people to a sub-team
- Switch to the sub-team, and go to Team
- Enter the person’s name and e-mail, choose a role, and click +
They get an invitation by e-mail and set their password (or sign in with Google, Facebook and so on).
Switch between teams
- Click the team name at the top of the left menu, and pick the team
Admins can check or update any sub-team this way.
Change someone's role, or remove them
- On Team, use the actions next to the member: Make Owner, Make SuperAdmin, Make Admin, Make Member or Remove
Choose how members may log in
- On Team, under Allowed login methods, tick only the methods your organization allows, for example only Microsoft
Options
Team settings
| Option | What it does |
|---|---|
| Team Name | The team’s name |
| Team Members | Everyone in the team, with their role |
| API Keys | Keys for the API |
| Allowed login methods | The login methods members may use |
| Okta | Single sign-on with Okta |
Actions per member
| Option | What it does |
|---|---|
| Make Owner | Transfers the ownership of the team |
| Make SuperAdmin | Makes them a SuperAdmin |
| Make Admin | Makes them an Admin |
| Make Member | Makes them a Member |
| Remove | Removes them from the team |
Roles
Member: designers and content creators. Admin: also links screens and manages alerts; typically responsible for screens at a location. SuperAdmin: also manages billing and the team; oversees everything. Owner: full access; one per team.
| What they can do | Member | Admin | SuperAdmin | Owner |
|---|---|---|---|---|
| Upload and delete files and folders | ✓ | ✓ | ✓ | ✓ |
| Create, share, edit and delete playlists | ✓ | ✓ | ✓ | ✓ |
| Create, edit and delete groups and schedules | ✓ | ✓ | ✓ | ✓ |
| Create, edit, delete and activate tags | ✓ | ✓ | ✓ | ✓ |
| Move screens to other groups | ✓ | ✓ | ✓ | ✓ |
| Publish content to screens | ✓ | ✓ | ✓ | ✓ |
| User-level audit log | ✓ | ✓ | ✓ | ✓ |
| Team-level audit log | – | ✓ | ✓ | ✓ |
| Link, edit and remove screens | – | ✓ | ✓ | ✓ |
| Invite and remove members | – | ✓ | ✓ | ✓ |
| Manage screen alerts | – | ✓ | ✓ | ✓ |
| Request analytics reports | – | ✓ | ✓ | ✓ |
| Create and delete API keys | – | ✓ | ✓ | ✓ |
| Manage billing details | – | – | ✓ | ✓ |
| Invite and remove Admins | – | – | ✓ | ✓ |
| Invite and remove SuperAdmins | – | – | – | ✓ |
| Transfer ownership | – | – | – | ✓ |
FAQ
Is the owner the only one who can see invoices and change billing?
No. A SuperAdmin can do everything the owner can, except transfer the ownership, including my.playsignage.com/billing.
Is there a role below Member?
No. To give even less access, share single playlists instead: they won’t see your screens, files or other playlists.
Can I join a team that already exists?
Yes. The owner adds you on Team with your name and e-mail. You then have your own team and theirs.
Can I become the owner of an existing team?
Yes. See Transfer Ownership.
Do sub-teams or members cost extra?
No. Add as many as you need. Sub-teams are part of the Pro plan and up.
