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Digital Signage Support Page for Images


Images are any static image and photo from your library or from a royalty-free providers

Adding Images is easy. You can add images from your library or you can add images from our Royalty-Free content providers, Unsplash and Pixabay.

Follow these simple steps to add images to your content.

The first thing you need to do is upload your images to your library.

  • Log in at
  • Go to Library
  • Click Upload Assets 
  • Find the images you need on your computer and click Open

You'll notice that the file(s) is first uploaded and then converted, this means that you don't have to think about what file type you're uploading.

When you have your images uploaded it's time to add them to your slides.

Log in at, go to Playlists, and open your playlist.

  • Click Assets
  • Find or use the filter to locate the image and click on it

It's that easy!

You can also add images directly from your Google Drive

  • Alignment and Cropping
    • Fit to canvas - Maximize the image to fit the canvas
    • Align Left - Align the image to the left
    • Align Center - Align the image to the center
    • Align Right - Align the image to the right
    • Align Top - Align the image to the top
    • Align Center - Align the image to the center
    • Align Bottom - Align the image to the bottom
    • Locking Objects - Lock images
    • Cropping Images - Crop and resize images
  • Details – Information about file name, file type, and the resolution of your image
  • Color – Change the color of the image *
  • Layer – Move your image or photo up or down your layers
  • Rotate – Rotate your image
  • Positioning – Manually adjust the placement of your shape pixel by pixel
  • Sizing – Manually adjust the size of your shape pixel by pixel
  • Opacity – Change image transparency
  • On click jump to - Add an action to your image, see more in Touch
Adding SVG files gives you the option of changing the color of the image (Only .svg). If you for example add use one of our templates that has SVG’s you can easily change color on all the images.

Which file types are supported?

We support most formats, see supported file types.

What is the recommended file type?

In general, photos should be in JPG format and computer-generated graphics with transparency should be in PNG format. SVG (Scalable Vector Graphics) files are also a great choice if you have files in that format because of the vector graphics scale without losing quality.

Can I lock the position of an image?

You can lock any object you have in your content. Locking an object ensures that the object stays where it’s supposed to be, and can not be resized or removed, read more about Locking Objects.

What is the recommended image resolution in pixels?

The best resolution for images depends on which kind of TV and player you are using. Most commonly images in full HD format (1920×1080) will be sufficient, however, if you have a 4K (3840 × 2160) setup, then you should use images in 4K resolution for the most optimal quality.

We don’t recommend using higher-resolution images than your setup capability. If your TV is capable of 1920×1080 pixels, using a large  4K (3840 × 2160) image will only make it more difficult for the player to load and render as it has 4 times the pixels and needs to be down-scaled, thus slowing down your player device. The same reasoning can be applied for images that you’re not using in full screen – if your image only takes up a quarter of the space on the canvas, you should use (roughly) equivalent resolution.

The image has changed upon uploading

Our service will automatically try to optimize the image to reduce the file size – this is to keep our storage space low and also make the service faster as smaller files load faster. PNG lossless files that have no transparency (alpha channel) are converted to lossy JPG format, but we try to keep the loss in quality as little as possible.

If your image is larger than 4K resolution 3840 × 2160 (or  2160 x 3840 for portrait images), it will be automatically scaled down to 4K resolution while maintaining an aspect ratio. This is because there is no practical use for gigantic images and they can potentially crash entry-level players with limited RAM.

If you need higher resolution images, say for a video wall configuration, you can turn off this option in Profile -> Default Values -> Library defaults -> Downscale high-resolution content to 4k

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