About
Tags let you create alternative scenarios involving some or all of your screens. Once a tag is created, you can activate the tag for a certain duration. For example, you could create a fire emergency playlist that would direct people to evacuate immediately. Create a new tag, set the playlist as the fire emergency playlist you created, and tag all screens.
Options
- Name – Name of the tag.
- Playlist – The playlist that will be played when the tag is activated.
- Screens – The screens that are included in this tag.
How it works
The concept of Tags
Below you’ll find a simple illustration showing 3 tags: tag #1 controls 12 screens (all screens), and tags #2 and #3 control 3 screens each. These tags can change the content on their screens and override any of your content based on schedules, etc.
Tags can also be activated via our REST API, making it possible to automate tag activation with sensors or triggers.
Let’s work with tags!
Tags are perfect when you need to change your content quickly in certain situations, for a set duration, with the option to cancel the activation before the duration expires.
In the example below, we’re working with an emergency use case.
In an emergency situation, you want to be able to quickly change the content on all chosen screens to warn visitors or to give evacuation instructions.
- Create an emergency playlist
- Create an emergency tag
- Activate the emergency tag
- Deactivate the emergency tag
Create an emergency playlist
First, go to your playlists and click Create Playlist. You can name it something like “Emergency”. You can add multiple emergency playlists. Design the content as you usually do with other playlists.
Create an emergency tag
Click your profile name in the lower-left corner and then Tags. Click Create a tag, give it a name, pick your emergency playlist or even multiple playlists, and mark the screens you want to include in the tag. If you need to, you can create multiple tags like Fire Emergency, Hurricane Warning, etc.
Activate the emergency tag
To activate the tag and have the Emergency playlist published on all its screens, simply click Activate tag. You can activate the tag for seconds, minutes or hours, or practically forever by setting the duration to 9999 hours. Keep in mind that, no matter the duration, you can always deactivate or override the tag.
Deactivate the emergency tag
To deactivate the tag and go back to your normal content, click Deactivate tag. Alternatively, you can activate another tag to override it. The most recently activated tag will take precedence, no matter the duration of a tag.
FAQ
What happens if the screen is offline when a tag is activated?
Once the screen comes online, it will play the tagged playlist for the remainder of the tag’s activation time. Remember to set your alerts to get notifications about screens going offline and online.
What happens if I activate several tags at the same time?
If a screen has several active tags, the most recently activated tag takes precedence.
Why do I need to assign a playlist to a tag beforehand?
In a situation where you’d want to quickly activate a tag, it is important that the player already has all the files of the tagged playlist downloaded. By tagging screens with a specific playlist, the screens can download the required files for the tagged playlist, so that when the tag is activated, the screen can start playing right away.
