About
The Audit Log is a security journal for your account. It records logins and password and e-mail changes, and on the team side who changed playlists, groups, members and screens. Each entry shows what happened, who did it, when, and from which IP address, country and browser. Part of the Ultimate plan.
Get Started
You need the Ultimate plan to see entries. For the full team log you need the Owner, SuperAdmin or Admin role; members see less.
Open the Audit Log
- At my.playsignage.com, click your name in the lower-left corner (your role shows under it)
- Click Audit Log (the shield icon)
The team-name menu at the top of the sidebar is for switching teams, not for the Audit Log.
See what your team did, or your own account history
Use the tabs under the blue header:
- TEAM LOG: who created or edited a playlist or a group, invited a member, published to a screen, and other team and content changes. Owners and admins see the whole team; members see their own actions
- USER LOG: only you see it. Login attempts and e-mail and password changes, with the time, IP address, and browser and location when known
Download the log as CSV or PDF
- Open the Audit Log
- Click export, and choose CSV or PDF
Use it to keep a record or share it, for example with your security team.
Options
| Option | What it does |
|---|---|
| TEAM LOG | Changes to your screens, content and team. What you see depends on your role |
| USER LOG | The security history of your own user account. Only you see it |
| Export (CSV or PDF) | Downloads the log as a CSV or PDF file |
FAQ
Why can't I see entries from before April 2020?
The Audit Log started in April 2020. Nothing was recorded before that.
Why is my Audit Log empty?
You can open the page on every plan, but entries only show on the Ultimate plan.
Does it show what my screens play?
No. The Audit Log records actions in your account. To see what played, use Analytics; to hear when a screen goes offline, use Alerts; to see a screen right now, use Screen Capture.
