About
Content Synchronization keeps every screen in a group on the same slide. Use it when several screens are in the same room and you want them to show the same content together.
It works from each media player’s clock. Screens start each slide at the same moment. It does not lock video to the exact same video frame. If you need every TV to show the exact same video frame (like a true video wall), use one signal and an HDMI splitter instead.
Get Started
Turn on Content Synchronization
- Go to Groups & Schedules in the left menu
- Open the group you want to sync (click the group, or open its schedules and settings)
- On the schedules and settings page, turn Synchronized on
- Click Publish
The Synchronized switch sits near the top of the page, next to the group name.
Tip: You can turn Synchronized on even if the group has no screens yet. Screens you add later to that group will follow the same setting after you publish.
Note: Synchronized is available only on Pro and Ultimate.
Important notes about content synchronization
- Synchronization uses each player’s clock so slides start together. It does not sync video frame by frame.
- For true frame-perfect video walls, send the same HDMI signal to each TV with a splitter.
- Randomized playlists do not work with synchronization. Players would pick different slides.
- Sub-playlists are synchronized too. The “Continue from previous” option is ignored. Sub-playlists always start from the first slide.
- Background music is not synchronized. Use one shared audio source if sound must match.
- Slide conditions can show different content per screen, but every screen in the group should end up with the same number of slides in a loop. Example: if Screen A has an extra slide, Screen B needs a matching extra slide too, or the screens can drift apart.
- “After this slide, play slide X” rules are overridden in synchronized mode.
- After you publish a synchronized group, Play stores a shared start point so screens that come online later can catch up to the same place in the playlist.
FAQ
Can I use sub-playlists when synchronizing content?
Yes. Sub-playlists work with synchronized content. They start from the first slide, and “Continue from previous” is ignored.
Does Synchronized make videos frame-perfect across screens?
No. It makes slides start at the same time. For frame-perfect video, use one video signal and an HDMI splitter.
Why don’t my randomized playlists stay in sync?
Randomized playlists are not supported with synchronization. Each screen would randomize differently.
Why doesn’t background music match across screens?
Background music is not synchronized. Use a single audio source if matching sound matters.
Do I need Pro or Ultimate?
Yes. Synchronized is available on Pro and Ultimate, not on Essential.
Where do I turn it on?
Open Groups & Schedules, open your group, then use the Synchronized switch on the group schedules and settings page.
Do I need screens in the group first?
No. You can turn Synchronized on with zero screens. Add screens to the group and click Publish when you are ready.
