Account & Security
Two-Factor Authentication for Digital Signage

Two-Factor Authentication

Protect your account with a one-time code from an authenticator app.

About

Two-factor authentication protects your account with a one-time code from an app on your phone, on top of your password. It works with Google Authenticator, Authy, Duo and other one-time password (OTP) apps; pick the one you like.

Video: Two-Factor Authentication

Get Started

Set Up Two-Factor Authentication

To add two-factor authentication, you need to be logged in to your account.

In the lower-left corner, click your profile name and then Profile.

Before moving forward, download one of the two-factor apps to your smartphone. Once it’s downloaded, click Enable Two-Factor Authentication.

Using the app you just downloaded, scan the QR code shown on the screen. This creates the code you need. Insert the code, click Submit and you’re good to go.

From then on, the system will ask for a code every time you log in, whether you’re using Facebook, Google, or email and password.

Disabling Two-Factor Authentication

To disable two-factor authentication, you need to be logged in to your account. The procedure is the same as when enabling it.

FAQ

How to sign in if I lose my Two-Factor Authentication device?

If you have lost the device on which you had your authenticator app, and you cannot recover the authentication profiles, please write to hello@playsignage.com.

Do you support MFA?

Yes, you can add TOTP second-factor authentication using apps like Google Authenticator, Duo, Authy, and more.

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