About
Show your business’s Google reviews on your screens. Reviews rotate with the reviewer’s name, photo, stars and text, next to your overall rating, and a QR code lets customers leave a review from their phone. Connect your Google Business Profile, choose which reviews show, for example only 4 and 5 stars, and the screens stay up to date.
Get Started
Add Google Reviews to a slide
- Open the playlist and the slide where you want your reviews
- Click Plugins in the top toolbar
- Search for Google Reviews in the Add Plugin window, and click the Google Reviews tile
- The set-up window opens. Connect your Google Business Profile and choose your business (see below)
- Choose a layout and the other settings (see Options below), and close the window
- Click Publish
Connect your Google Business Profile
- In the set-up window, click Connect Google Business Profile
- A Google sign-in window opens. Sign in with the Google account that manages your business on Google
- Allow Play Digital Signage to read your Business Profile
You only need to do this once per Google account. You can connect several Google accounts, and each Google Reviews plugin can show a different business.
Choose the business
- After connecting, open the Business dropdown in the set-up window
- Pick the business whose reviews you want to show
The dropdown lists every business your Google account manages. If it manages only one, it’s picked for you.
Change the settings
- Open the playlist and the slide with your reviews
- Click the reviews on the canvas to select them
- Click Modify Google Reviews Plugin in the settings on the right
- Change what you need, and close the window
- Click Publish
Disconnect a Google account
- Open the set-up window (see Change the settings)
- Click Disconnect next to the Google account
Plugins that show a business from that account stop showing reviews, until you connect again and choose a business.
Remove Google Reviews from a slide
- Open the playlist and the slide with your reviews
- Click the reviews on the canvas to select them
- Click Remove or press Backspace on your keyboard
- Click Publish
Options
In the set-up window (Modify Google Reviews Plugin):
| Option | What it does |
|---|---|
| Business | The business whose reviews show. Only businesses your connected Google accounts manage |
| Layout | Review + overall rating (default; adapts to the shape: side by side, stacked or compact), Rotating review, or Overall rating only (doesn’t rotate) |
| Minimum rating | 5 only, 4 and up (default), 3 and up, or all ratings |
| Only reviews with text | On by default: hides star-only reviews |
| Number of reviews | How many to rotate through, 1 to 50 (default 10) |
| Order | Newest first (default), or highest rated first |
| Change review | Every few seconds (default), or Each time the slide is shown. It remembers where it was, so a short slide still goes through all reviews |
| Seconds per review | 4 to 60 seconds (default 10) |
| Transition | Fade (default), slide or none |
| Reviewer name, photo and date | All on by default. Anonymous reviewers show as “A Google user”; without a photo, their initials show. The date is relative (“2 weeks ago”, default) or a date |
| Your response | Shows your reply below the review. Off by default |
| QR code | On by default: opens your Google review page |
| Maximum lines of text | Long reviews get a smaller font, then are cut off with “…” after 2 to 12 lines (default 6) |
| Style | Light (default), Dark, Glass, or Custom: text, star and background color, background opacity and rounded corners |
| Font | Any of our fonts (Open Sans by default) or your custom fonts |
| Language | Dates, numbers and labels: Same as screen (default), English, Dansk, Deutsch, Español, Français, Italiano, Nederlands, Norsk, Polski, Português, Suomi or Svenska. Reviews show as written |
FAQ
Can I show reviews of any business?
No. The plugin shows reviews of businesses you manage on Google, through your Google Business Profile. You can’t search for other businesses.
How often are the reviews updated?
New reviews are picked up from Google within 6 hours.
Why is a review missing?
Check your settings: reviews below the Minimum rating are hidden, star-only reviews are hidden when Only reviews with text is on, and only the number of reviews you chose is shown. The plugin also reads only your latest 50 reviews from Google. If no review matches your settings, only your overall rating is shown.
Are reviews translated?
No. Reviews are shown in the language they were written in. The Language option only changes dates, numbers and labels.
What happens when a screen goes offline?
The screen keeps showing the reviews it already has for up to 72 hours. After that, the plugin’s area stays empty until the screen is back online.
Why does the editor show only one review?
The editor and the set-up window show the first review, so you can see the design. The reviews rotate on your screens.
The plugin area is empty on my screen. Why?
Make sure a business is chosen, the Google account is still connected, and the screen is online. Also check that the player app on the screen is up to date.
Can I animate Google Reviews?
Not with entrance or exit animations. The reviews change with the transition you choose under Options.
