Library

You'll find the library at https://int-my.playsignage.com/library. The library holds all your files, images, videos, animations, GIF's, fonts, and more. We call it assets.

Add an asset

You can add assets in two different ways. 

Add an asset from your computer

• Click + Upload assets
• Find the assets you'd like to upload to your library
• Click Open

or

• Find the assets you'd like to upload to your library
• Click and hold (You can select multiple assets) and drag and drop your files into the library

Add an asset you've found online or from your local network

• Click From URL
• Select Public file on the internet or Private file on local network
• Input the URL (link) to the file

Click Add

Private files is great for security - The files are not stored or donwloaded to the media player from your library, instead they're downloaded from the local network storage. Read more about Private Files.

Remove an asset

• Click the asset you'd like to remove
• Click Remove

or

• Hover on the asset you'd like to remove
• Select the asset (s)
• Click Delete Selected

Download an asset from your library

• Click the asset
• Click Download

Replace an asset

• Click the asset
• Click Replace Asset
• Select the slides where you'd like the asset replaced
• Select Scale to fit or Scale to fill
• Click Select new asset
• Find and select the asset you wanna use
• Click Open

This feature allows you to replace a single asset that appears multiple times, in one or more playlists, with a new asset, saving you from having to update each slide manually. Check all the playlists where you want to replace currently selected asset, select a new asset and you are good to go. Bonus tip: replace asset with the same aspect ratio asset for the best result!

Rename an asset

• Click Change to Tree view (Located next to the filter)
• Right-click the asset
• Click Rename
• Type in the new name
• Hit Enter on your keyboard

Create a folder for assets

• Click New folder
• Type in a name for the folder
• Click Create

Move one or more assets to a folder

• Hover on the asset you'd like to move
• Select the asset (s)
• Click Cut selected
• Click on the folder you'd like the asset (s) moved to
• Click Paste items

Remove a folder

• Hover on the folder you'd like to remove
• Select the folder
• Click Delete selected
• Click Remove

Be aware that when you remove a folder that has files, those files will also be removed.

Rename a folder

• Click Change to Tree view (Located next to the filter)
• Right-click the folder
• Click Rename
• Type in the new name
• Hit Enter on your keyboard

Add your Google Drive

• Click Add Google Drive
• Choose your user
• Click Allow

Read more about Google Drive and Google Drive Content

Images

• .png (Portable Network Graphics) – Recommended file format for computer-generated graphics, supports transparency.
• .jpg .jpeg .jfif (Joint Photographic Experts Group) – Recommended file format for photos.
• .gif (Graphics Interchange Format) – Animated GIFs are supported! If you don’t use animation, we recommend using .png or .jpg files instead, as .gif files can only have up to 265 colors; therefore, their quality is not as good.
• .webp (WebP) – is an image format developed by Google to supersede PNG and animated GIF files with better compression. Most browsers have supported WebP files for several years, with Safari finally adding support in version 14 in Big Sur.
• .avif  (AV1 Image File) – is the latest file format for images based on the open-source AV1 video file format. As the format is quite new, browser support has not caught up yet, therefore .avif files are converted to .webp
• .heic .heif (High-Efficiency Image File Format) – Starting IOS 11 Apple is using .heic as the default format for pictures, we’ll automatically convert .heic and .heif files to .webp
• .tif .tiff (Tag Image File Format) – Files are automatically converted to .jpg.
• .svg (Scalable Vector Graphics) – Recommended file format for vector graphics as they don’t lose quality when enlarged. JavaScript and CSS keyframe animations inside SVG files are not supported.
• .eps (Encapsulated PostScript) – files are automatically converted to .png, and transparency is maintained.
• .ai (Adobe Illustrator) – Modern Illustrator files are automatically converted to .png files.

Video

• .mp4 .m4v – Recommended file format (h.264 or h.265 encoding recommended). If the video bit rate is more than 8Mbit/s, the video is automatically converted to a lower bit rate. A video with a bit-rate of 8Mbit has 1 Megabyte (1 byte = 8 bits) per running second of video, so a 10-second clip is 10 Megabytes, and so on. Your videos should take up less space than 1 Megabyte per running second. NB! 4K videos are not converted to a lower bit rate.
• .3g2 .3gp .3gpp .avi .dv .flv .m2ts .m4v .mkv .mov .mp4 .mpeg .mpg .mts .mxf .ogg .swf .vob .webm .wmv – Files are automatically converted to .mp4 videos,

Presentation (PowerPoint, Keynote, LibreOffice Impress)

• .ppt .pptx .key .odp – Each slide in the presentation is converted to a .png image at 1920 x 1080 resolution (1080 x 1920 for portrait presentations). Unfortunately, animation effects are lost because our software is not a PowerPoint playback tool, and we can’t have the support for proprietary functionality these tools have. If you design the slides in our editor, you can animate elements as well.
• Presentations from Google Slides can be embedded with our website plugin – see the guide.
• Presentations hosted in a storage solution (Google Drive, Dropbox, HTTP server) can be embedded with our web plugin directly using web-based file viewers – see the guide.

Fonts

• .woff / .woff2 _(Web Open Font Format)_– Recommended file format for fonts.
• .ttf (True Type Font)
• .otf (Open Type Font)

Audio

• .mp3 – Recommended file format for audio.
• .ogg
• .m4a
• .wav (Waveform Audio File Format)
• **.flac ** (Free Lossless Audio Codec)

Portable Document Format (PDF)

• .pdf – Each page in the file is converted to a .png image at 1080 x 1920 resolution (1920 x 1080 for landscape documents). You can also use a website plugin to display the file directly from a web URL.

Documents (Word, Pages, LibreOffice Writer)

• .doc .docx .pages .odt – Each page in the file is converted to a .png image at 1080 x 1920 resolution (1920 x 1080 for landscape documents).
• Documents from Google Docs can be embedded with the website plugin – see the guide.
• Documents hosted in a storage solution (Google Drive, Dropbox, HTTP server) can be embedded with our web plugin directly using web-based file viewers – see the guide.

Spreadsheets (Excel, Numbers, LibreOffice Calc)

• .xls .xlsx .numbers .ods – Each page in the file is converted to a .png image with a transparent background.
• You can import Spreadsheets from Google Sheets using the website plugin.
• Spreadsheets hosted in a storage solution (Google Drive, Dropbox, HTTP server) can be embedded with our web plugin directly using web-based file viewers – see the guide.

Archives (Zip files)

• .zip – All supported files from the zip archive are converted into assets. The folder structure inside the zip archive is not preserved; all files are extracted to the same directory (flat) where the zip is uploaded.

What is the storage limit?

We don’t limit how many files you can store, but rather expect the users not to abuse them. We do monitor it so we can detect abuse of the free storage offer.

How big files can I upload?

The maximum size of one file can be up to 3 GB. PDF files, presentations, and documents can contain up to 50 pages; larger files should be split before uploading.

Can I replace a file?

Yes, you replace files directly in the playlist. Open your playlist, find the slide using the file you want to replace, click the file, then click Replace Asset. Learn more in Images.

How do you move files between folders?

Go to your library, hover on one or more files, select the files you want to move, click Cut Selected, open the destination folder, and click Paste Asset(s)

Can I see where a file has been used?

Yes, go to the library, click on a file, and in the top left, you'll find Asset is used in () Playlist (s). Expand this section to see where the file has been used. This section is only visible if the file has been used in one of your playlists.

Can I use Google Drive?

Yes, Google Drive lets you access your Google Drive files directly in your library. This way, you don’t have to download files to your computer and then upload them to your library at my.playsignage.com.

Go to Google Drive to learn more.

How do I split PDF files?

It is very easy to split PDF files; it is essentially printing a range of pages as a PDF. In this example, we’ll be using Chrome to open the PDF file and then print the page (Ctrl/Cmd + P shortcut) and select a page range of 1 – 50. Then repeat the process with 51-100 and so on.

File in the zip archive is skipped?

When you upload a .zip archive, we try to convert all files in the archive. For unsupported file types, you will see a notification; however, for supported file types mentioned in this page, there are some limitations: 

• OSX office files (.key, .numbers, .pages) are not processed. You can unpack the archive and upload these files one by one
• Office files (.ppt, .pptx, .odp, .doc, .docx, .odt, .xls, .xlsx, .ods) larger than 100MB are not processed; you can also upload them manually. This is due to an archive containing many large office files often hits the conversion time limit.

Why is CORS needed?

Cross-Origin-Resource-Sharing is required because our web-based editor is hosted on the domain my.playsignage.com, and it uses the HTML5 canvas element. Browser security requires that images loaded into the canvas must come from the same domain (my.playsignage.com). If the image is not on the same domain, the image HTTP response must have CORS headers present.

How to enable CORS?

• Enable CORS on NGINX
• Enable CORS on Apache
• Enable CORS on IIS7
• Other web servers

Download from a URL?

You can paste the URL of a file; this way, you don’t have to download it to your computer first. Our server will download the file directly, and a copy of the file will be stored in your Library. This way, even if the original file is no longer available (maybe it was removed by the owner), you can still use it. The maximum file size is 200 MB If the file is larger, you should download it to your computer and upload it instead.

What is Downscale high-resolution content to 4k

This feature makes sure your files are never bigger than 4K. If you have screens with higher resolution than 4K, you absolutely need the original files, but if all your screens are HD and 4K, it's better to match the content, and you can do so by turning this feature on.