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Sub-Teams

Sub Team

Organize your digital signage with sub-teams in Play — create dedicated sub-teams for departments, branches, or schools under your main account, assign specific roles, and enable secure, decentralized content publishing without extra fees.

Sub-Teams in Play Digital Signage allow large organizations, universities, schools, enterprises, or multi-location businesses to structure their signage management hierarchically. Instead of everyone working in a single flat team, you can create multiple sub-teams under your main/owner account. This gives departments, divisions, campuses, or branches their own dedicated space while keeping everything centralized for oversight and emergency broadcasting.

Key benefits include:

  • Decentralized publishing with centralized control — Departments manage their own screens, playlists, and content, but the main account owner can push global updates (e.g., emergency alerts, branding guidelines) to all sub-teams instantly.
  • No extra cost for users or sub-teams — Add unlimited team members, create as many sub-teams as needed, and assign roles — all included in your plan (available in Pro and higher tiers, as noted in pricing).
  • Role-based permissions — Assign users as Owner (full control), Admin (manage users/screens/content), Editor (create/edit content), or Viewer (read-only access). This ensures security and prevents unauthorized changes.
  • Ideal for complex organizations — Universities like the University of Utah and Utah Valley University use sub-teams to give each department autonomy while maintaining consistent visuals, emergency integration, and unified control across campus.

How it works: From your main Play account, you create new teams (functioning as sub-teams), invite users via email (they can sign up with Google/Facebook, etc.), and assign them to specific sub-teams with the appropriate role. Content, screens, and schedules can be kept private to a sub-team. Switching between teams is simple via the interface, allowing admins to monitor or update any sub-team as needed.

This feature is especially popular for education, retail chains, corporate offices, and churches that need both local flexibility and top-level governance. If your organization requires sub-teams for better collaboration and structure, it's a powerful way to scale digital signage without complexity or added costs.

Team Options

  • Team Name - Set your team's name
  • Team Members - This is an overview of your team's members.
  • API Keys - Check out our API Documentation
  • Allowed login methods - Pick the login methods your team members should have available.
  • Okta - Check our Okta

Actions you have per member:

Make Owner - Transfer the ownership of the team, Make SuperAdmin - Change the member to SuperAdmin level, Make Admin - Change the member to Admin level, Make Member - Change the member to Member level, Remove - Remove the member

On the team page, you'll find Allowed Login Methods, where you can restrict your team members to only use your preferred login methods. For example, if your organization only allows using Microsoft as an authentication method when members log in, you only check that one.

Members of your team

Member is the lowest level role in a team, typically they would be designers or people who create content as they can upload files and design playlists.
Admin can do everything that a member can and in addition link screens and manage screen alerts. Admin is typically a person who is responsible for a screen in a physical location. 
Superadmin can do everything that an admin can and in addition manage billing and control high-level team administrative functions. Superadmin is typically a person who oversees the entire team, manages other admins, and ensures that billing is handled.

As the name suggests, the owner is the highest-ranking role, and there can be only one owner per team. Owners have full access to the system, which includes managing billing details.

You’ll find the team’s page here: https://my.playsignage.com/team

To add a team member, fill out the Name and e-mail, select the appropriate role, and press the + button. Our system will automatically create a user and send out an invitation to the email. When clicking on the invite link, they can set their password and can start using the system.

Roles

Member

Admin

Superadmin

Owner

Is it only the owner who can see invoices, update the credit card, and change billing information?

No, you can assign the role SuperAdmin to a member and that member will have the same role features as an owner except for being able to transfer the ownership of the team. The SuperAdmin can access my.playsignage.com/billing

Are there any lower-level roles than members?

If you want to restrict even more access, you should look at our playlist-sharing functionality instead. With playlist sharing, you explicitly share specific playlists with third-party users. They won’t have access to your screens, files, or other playlists.

Can I be a member of a team that already exists?

Yes, you can become a member of already existing teams. To do this the owner of the team has to add you as a member of the team. The owner navigates to Teams, then types in a name and an e-mail address, and hits the + button. It’s that simple. When added to the team you’ll have access to both your own team and the team that you were added.

Can I become the owner of an existing team?

Yes, you can become the owner of an existing team – please follow the Teams guide to learn how.

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