Support

How does it work?

With help of Teams Feature, you can invite your colleagues to your Play Digital Signage team and let them manage your screens, playlists and more.

Teams will mostly benefit large digital signage installations which cover multiple locations and different people. Working in teams helps you distribute screen management and content creation to other users with various access levels.

Member is the lowest level role in a team, typically they would be designers or people who create content as they can upload files and design playlists.

Admin can do everything that a member can and in addition link screens and manage screen alerts. Admin is typically a person who is responsible for a screen in a physical location.

As the name suggests, the owner is highest ranking role and there can be only one owner per team. Owners have full access to the system, that includes managing billing details.

You’ll find the teams administration page under your profile pane (click on your name in bottom-left corner).

Find teams in your profile menu

To add a team member, fill out the Name, E-mail, select appropriate role and press the + button. Our system will automatically create a user and send out an invite user to the e-mail. When clicking on the invite link, they can set their password and can start using the system.

Manage your team

Role permissions

FAQ

Are there any lower level roles than member?

If you want to restrict even more access, you should look at our playlist sharing functionality instead. With playlist sharing you explicitly share specific playlists to third-party users. They won’t have access to your screens, files or other playlists.

Multi-team membership

In some cases you might need multiple teams to best manage your organizations screens and their content. Especially larger organizations can benefit using multi-team membership either because of the amount of screens, locations, venues or because they require one team per country.

 

How does it work?

The general idea is to allow you to be a member of multiple teams. Let’s say you have an organization with a venue in 10 different cities around the United States and you want them to be separated in such way every city manages their own screens, playlists, content and so forth – Using multi-team membership you can have one person create and own all 10 teams and still be able to invite other team members to create and maintain content. As a member of multiple teams, you also have easy access to all the teams and have sole power of the teams billing, members and other administrative stuff.

Options

  • Switch Team (Found in the profile menu) – This is where you choose which team you want to work on. Click Switch team and you’ll see what team you are currently working on and what teams you have access to. Clicking one of the team names will log you in to that team.
  • Create New Team (Found in the menu where you pick a team) – This is where you create a new team, when you click this you can add a name to the team, click Create and that’s how simple it is.

FAQ

Can i be a member of a team that already exists?

Yes, you can become a member of already existing teams. To do this the owner of the team has to add you as a member of the team. The owner navigates to Teams, then types in a name and an e-mail address and hits the + button. It’s that simple. When added to the team you’ll have access to both your own team and the team that you were added to.

Can I become the owner of an existing team?

Yes, you can become the owner of an existing team – please follow the guide here