What happens when the Internet connection is lost.
If your player did not have an Internet connection while Youtube for Digital Signage starts, it will not be visible on the slide. If your connection drops while a video is playing, it will display the buffering icon. Being that YouTube content is streamed, we don’t recommend using this plugin if your connection is unstable, instead, you can upload the video to our portal. Videos uploaded to our portal will be downloaded by the players and played locally, so the Internet connection is not relevant.
Are playlists supported?
Yes, the URL will have a parameter &list=<list id> present.
Are live streams supported?
Yes, you can paste the live stream URL as well.
Youtube for Digital Signage says ‘Video unavailable’
Certain channels can restrict the videos, so they can be only viewed on Youtube. We’ve observed this restriction with some music videos and it seems to be related to how different channels author/license/copyright the content. Our Windows, Linux, and Mac players can work around the issue, however, if you’re using Android or Extension, our hands are tied. You can try finding another source for the video or uploading the video to our portal altogether.
Youtube for Digital Signage doesn’t autostart
Update August 2019: Google removed the flag from Chrome version 76, on newer versions, it is only possible to enable auto-play by starting Chrome with a command-line flag: --autoplay-policy=no-user-gesture-required
In April 2018 Chrome changed their auto-play policy, unfortunately, this directly affects our Chrome extension player (including ChromeOS devices). Our Android, FireOS, Windows, and macOS players are not affected, however. To fix the auto-play issue on the Chrome player, you need to change a setting in the Chrome browser.
ChromeOS device owners: If you already have set up your ChromeOS device in kiosk mode, you can exit the player by moving the mouse to top-right corner and then pressing Ctrl + Alt + S to exit kiosk mode and log in with your google account
Type in following address in the address bar: chrome://flags/#autoplay-policy and set the value to “No user gesture is required“. Then our player has sufficient permissions to play YouTube videos After changing the setting Chrome prompts you to restart it. Once restarted, you can launch Play Digital Signage player extension again and videos should start playing automatically!