Instagram Hashtag

Before you can get started with our two Instagram plugins you need to make sure you are an administrator for those pages that you'd like content from.

• How to become an administrator of a Facebook page (Yes, Instagram is Facebook)
• Convert your Instagram account to an Instagram Business account.
• Link your Facebook page and Instagram Business account.

Unfortunately, this is a requirement imposed by Facebook and we can not simplify the process. We recommend going through this setup with the Instagram Photo Grid plugin first and getting it working – that plugin has a ‘_Page_‘ drop-down where you can see which pages are granted access and if the page is not selectable, it is not linked to an Instagram Business account.

The next step is a lot easier, open one of your playlists, and find a slide where you'd like to add your Facebook content.

Go to Social -> Instagram Hashtag

 You'll notice that your right toolbar says Log in with Facebook, click the button, log in, find and pick the pages* you'll need access to, click Next, toggle on (Yes) the different options, and click Done.

That's it, you now have access to your photo folders on your Facebook page(s).

Sometimes it's nessesary to pick all pages, even though you only need access to one page. This is a Facebook bug they have not yet resolved.

• Alignment and Cropping
  • Fit to canvas - Maximize the image to fit the canvas
  • Align Left - Align the image to the left
  • Align Center - Align the image to the center
  • Align Right - Align the image to the right
  • Align Top - Align the image to the top
  • Align Center - Align the image to the center
  • Align Bottom - Align the image to the bottom
  • Locking Objects - Lock images
• Select Page - Select your page
• Hashtags – Enter up to 5 hashtags that are used to search for photos.
• Media type
  • Top media – The popularity is determined by a mix of views and viewer interaction
  • Recent media – Finds posts that are published within the last 24 hours
• Captions above photo - Add captions above the photos
• Show likes – This shows the number of likes in the photo caption area.
• Show comment count – This shows the number of comments in the photo caption area.
• Columns – Defines how many photo columns are in the plugin.
• Font zoom – Depending on how big is the plugin area and what kind of font you use, you might want to increase or decrease the font size.
• Caption lines – If the photo caption text is very long, it may not fit entirely. This option defines the maximum number of lines of a caption that is shown, if the caption is longer, then it’s truncated (trimmed) with an ellipsis (…). If you don’t want to show a caption at all, just set the value to 0.
• Caption background – The background color for the caption area. We recommend using color with transparency for a nicer look – the default is a white color with an alpha (transparency) of 0.5.
• Border width – Adds a border around each individual photo in the grid. We suggest choosing either black or white.
• Border Color - Select a color for your border
• Update interval – How often the photos in the grid are updated?
• Positioning – Manually adjust the placement of your shape pixel by pixel.
• Sizing – Manually adjust the size of your shape pixel by pixel
• Log out from Facebook - Log out

Search limit exceeded?

Instagram limits hashtag searches, you can create a total of 30 hashtag searches per 7-day window. If you exceed your limit, wait a few days until the quota resets.

How many photos are loaded?

The plugin loads 50 posts that match the hashtag condition.

Are videos supported?

Posts containing videos are not supported, they are skipped.

Is hashtag search not working?

Currently, there is a bug in the Facebook API that manifests when the user has only been given granular access to our FB app. The way to work around it is to remove our app integration and add it again, this time checking all the possible boxes and giving full access to our app.

1. Go to Facebook business integrations: https://www.facebook.com/settings?tab=business_tools&ref=settings
2. Find “Play Digital Signage” and remove it.
3. In our playlist editor click on an Instagram plugin and click “Log out” if you are not logged out already.
4. Log in again, this time granting access to all pages.

This should  work around the issue until Facebook fixes it properly: https://developers.facebook.com/support/bugs/360128575359971/