Features
Audience Aware in Digital Signage

Audience Aware

See who looks at your screens and for how long, and tune your content to them.

About

AudienceAware counts the people who walk past your screens and reads real-time audience data, like demographics and engagement, with a camera on a small Raspberry Pi. Use it to see who watches and to fit your content to them. Included in the Ultimate plan.

Get Started

You need (recommended): a Raspberry Pi board, case, Active Cooler and power supply, a SanDisk Ultra microSD card, a 1080p Full HD webcam, a microSD card reader, and an HDMI to micro HDMI cable.

Assemble the Raspberry Pi

Skip this if your Raspberry Pi already runs.

  • Take the lid off the case and separate the two parts. Remove the fan from the upper part
  • Remove the protection on the Active Cooler and mount it on the board
  • Remove the plug from the connector closest to the USB port, and plug in the Active Cooler there
  • Put the microSD card in the board
  • Mount the board in the lower part of the case, then put the upper part and the lid back on

Connect the Raspberry Pi

  • Connect the micro HDMI cable, and a network cable if you use one
  • Connect a keyboard and a mouse
  • Connect the power supply and the camera

Link it to your screen

The Raspberry Pi starts the Person Detector app by itself. If it doesn’t, double-click playsignage-audience on the desktop.

  • Click the network icon at the top right, pick your Wi-Fi network, enter the password and click Connect
  • Click the network icon again, then Advanced Options and Connection Information, and note the IP address
  • At my.playsignage.com, go to Screens and open the settings of the screen
  • Turn on Analytics
  • In Audience agent URL, enter http:// + the IP address + :5005, for example http://192.168.0.107:5005

Give the Raspberry Pi a fixed (static) IP address, or reserve its address in your router, so the link keeps working.

Options

In the screen’s settings on Screens:

Option What it does
Analytics Must be on for AudienceAware to work
Audience agent URL The address of your Raspberry Pi, like http://192.168.0.107:5005

FAQ

Which plan includes AudienceAware?

The Ultimate plan.

The Person Detector app doesn't start. What do I do?

Double-click playsignage-audience on the Raspberry Pi’s desktop.

It worked, but stopped after a while. Why?

The Raspberry Pi probably got a new IP address from your router. Enter the new address in Audience agent URL, and give the Raspberry Pi a fixed IP address, or reserve it in your router.

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