Outdated app in Digital Signage

App Outdated

Update a player that didn’t update itself, so new plugins show on your screen.

About

We add new features often, and players update by themselves, so usually you won’t notice. If a player doesn’t update, a new plugin it doesn’t support simply isn’t shown, and the web portal warns you. Everything that already works keeps working. Here’s how to update the app by hand.

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Update the app on Android and Amazon

For Android devices, the most common reason is that you installed our app directly from the .APK file and not from an app store (Google Play Store, Amazon Appstore, etc.). In that case, there are no automatic updates.

Manual update:
Simply download the latest .APK file and open it with the file manager. Android will prompt you to update the installed application without losing data.

If your device is rooted, you can contact our support to request a custom app updater program from us that will keep our app up to date even without an app store.

Update the app on Windows, Mac and Linux

Our player will request updates from the release server every day between 00:00 and 06:00. If your device is behind a firewall, you need to allowlist the release server domain release.playsignage.com, or update requests won’t go through.

Manual update:
Download the latest version here – Windows .exe / Mac .dmg / Linux .AppImage. Double-click the package to install the latest version of the player software.

FAQ

Why doesn't my player update by itself?

On Android, the app was probably installed from an .APK file instead of an app store, so it gets no automatic updates. On Windows, Mac and Linux, a firewall may block release.playsignage.com.

Will my content stop working on an old app?

No. Updates are backward compatible: what works now keeps working. Only new plugins don’t show until you update.

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