Support

Alerts

Alerts in Play Digital Signage

Alerts let you be the first to know if your screen goes offline. You can set up individual notifications for each screen so that if the screen will be offline for more than the specified amount of time, an e-mail notification will be sent out to the recipients of the alert. If the screen comes online after the alert has been sent out, the system will also send out an online alert to let you know that the screen is back online.

Where do I find Alerts? Go to start for tags

Finding alerts for digital signage

When logged in, open your profile menu (Click on your profile name) and then Alerts.

​Working with alerts Go to start for tags

Options Go to start for tags

  • Time – Set the time in minutes. If you set it to 5 min. you’ll receive a notification in case the player is offline for more than 5 min.
  • E-mail – Insert one or more e-mail addresses. The e-mail addresses here will receive the notification for both offline and reconnect status.
  • ON or OFF – Activate or deactivate notifications.

FAQ Go to start for tags

Can I add e-mail outside my team?

Yes, you can add any e-mail address, we are not doing e-mail verification on e-mail addresses used here.