Raydiant vs Play: a fair comparison

Raydiant

Raydiant, now Displai, focuses on POS-linked menus, kiosks and multi-location retail. Prices are quote-only, and it leans on its own players.

Play vs Raydiant

Every project is different, so Raydiant-class stacks may win for some teams while Play wins for others. Raydiant is known for retail POS menus and kiosk consolidation. This page is a fairer read on opaque / quote-led stickers (historically about $49–$59-plus), proprietary player CAPEX, support themes, and how those stack against Play's Essential / Pro / Ultimate BYO plans (about $8 / $12 / $16)—so you can decide with the same checklist on both sides.

  1. Pricing

    Public Raydiant / Displai pricing is opaque. Common third-party figures: historical / directory stickers around $49/screen/mo to about $59-plus in review roundups; proprietary ScreenRay-class player historically marketed around $199 (some directory notes cite about $169)—get a written quote; often sales-led, annual contracts, volume pricing for chains.

    Read the comparison

    Raydiant, now Displai, no longer publishes prices; earlier public prices were Standard $59 / Pro $89 / Enterprise $129 per month, so ask for a quote.

    Play: Essential / Pro / Ultimate from about $8 / $12 / $16. Annual about 10% off; review-for-free first screen.

    Fair reading of the gap: at about $50–$60/screen, a 10-screen Raydiant-class fleet can approach $500–$600/mo in software alone—before players—versus roughly $80–$160 on Play Essential through Ultimate. That premium can be rational if POS automation and kiosk consolidation replace other vendors. It is rarely rational for static HQ announcements.

  2. Support

    Raydiant (historical): FAQ, knowledge base, email help desk, phone, demos/onboarding. Third-party reviews repeatedly mention slow support responses relative to premium pricing (Digital Signage Hub, Subscribed.fyi summary themes). Post-acquisition, confirm Displai's current SLAs and channels.

    Read the comparison

    Play: live chat 24/7/365 plus phone business hours (Play pricing FAQ).

    Premium price should buy premium response—validate that in trial tickets before you sign an annual chain contract.

    Go to Raydiant support
  3. Content Development

    Raydiant strengths: templates for menus/promos/welcome screens, plugins, drag-and-drop playlists, and (historically) professional design / branding services—valuable when stores will not DIY.

    Read the comparison

    Limits called out in reviews: custom layouts beyond standard menu boards can feel cumbersome; connectivity / sync delays between dashboard and screens hurt when POS accuracy matters.

    Play: in-product slide/page editor so store managers and marketers can edit without a services engagement. Services are optional, not required to make the DIY path work.

    Go to the Raydiant content guide
  4. Compatibility

    Raydiant historically offered its own media player plus Windows, Mac, Chromebox, Amazon Fire TV Stick, and BrightSign paths. Samsung Tizen was not supported when we tested, so check before you standardize on SoC Samsung commercial displays.

    Read the comparison

    Play supports a wide BYO set including Tizen, webOS, Fire / Signage Stick, Windows, Mac, Linux, Android, BrightSign, and more—license-only, no mandatory proprietary player.

    If you already own ScreenRay devices, switching vendors may mean hardware retirement. Factor that into TCO, not just SaaS.

  5. Teams

    Raydiant offered multi-user collaboration, roles, and sub-team-style organization for multi-location brands (exact "unlimited users" language was unclear on older public pages—confirm with sales). Play includes unlimited users, roles, and sub-teams as a standard collaboration story, with analytics and audit logs on Ultimate.

    Read the comparison

    For enterprise IT, ask both vendors for SSO, audit logs, and proof-of-play on the quote you are actually buying.

Raydiant Digital Signage vs. Play Digital Signage: What are the Differences?

In the list below, we’ve made it easy to see the main differences between Raydiant Digital Signage and Play Digital Signage: pricing, terms, and what each can and can’t do.

Raydiant Digital Signage vs. Play Digital Signage: What are the Differences?
FeaturePlay Digital SignageRaydiant
Free screens
Pricing (monthly)Monthly $8
Annually $7.20
Custom quote
Supported OS
  • Windows
  • macOS
  • Android
  • Amazon Fire OS
  • Amazon Signage Stick
  • ChromeOS
  • Samsung Tizen
  • LG webOS
  • BrightSign
  • Raspberry Pi
  • Linux
  • Windows
  • Linux
  • ChromeOS
  • Android
  • macOS
Country of originUSAUSA
HeadquartersUSAUSA
Established20132017
Live chat 24/7
Unlimited storage and traffic
Unlimited users and teams
Cloud-based editor (like PowerPoint)
Templates
Multi-zone playlists
YouTube
Social media
RSS
Streaming
HDMI (video) input
Works offline
Emergency strategy setup
API
Analytics
Audit logs
SSO
Touch interactive content

What We Learned Testing Raydiant/Displai Against Play's Price Band

Here at Play Digital Signage, we know every digital signage company feels different until you try it. We evaluated Raydiant/Displai pricing opacity, review themes, and plan fit the way a buyer would.

What we liked: clear product vision for brick-and-mortar experience (not just slideshows); template/library and multi-location narrative for chains; optional design/services path for non-DIY brands; hardware choice beyond a single locked player (historically).

What held us back relative to Play: premium per-screen SaaS plus player cost for simple use cases; opaque pricing slows apples-to-apples shopping; support responsiveness concerns in third-party reviews; sync/connectivity footnotes matter when menus must be correct; corporate transition to Displai means buyers should validate roadmap and contract entity.

Who should pick which: Choose Raydiant/Displai if you need Toast/Square/Clover-class menu sync, kiosk/ordering adjacent workflows, and a vendor used to global QSR/retail rollouts—and your budget matches premium per-screen SaaS. Choose Play if you need reliable cloud signage with a built-in editor, broad BYO hardware, 24/7 live chat, and public Essential-class pricing without a sales-gated sticker for basic screens.

If you arrived from a Raydiant sales demo, ask for a written per-screen plus hardware plus contract-term quote, then run the same content on a Play trial before you lock annual chain pricing.

Our customers love us!

Organizations use Play to manage their screens.
2,500+
Screens connected across businesses worldwide.
25,000+
Average rating from 939 reviews on Capterra.
4.8 / 5
Average rating from 273 reviews on G2.
4.7 / 5

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