Due to security measures from Google, our APP can not auto-launch on its own. To make sure our APP launches automatically you’ll need to install an additional APP. We recommend Auto Start from Alpha Productivity Apps.
Before starting our APP, newer Android devices (Android 10 and onwards) require additional permissions to be explicitly granted in order for the autostart to work.
Please note, some Google Chromecast with Google TV (Depending on versions) will not allow our app to auto-launch.
- Navigate to settings in top-right
- Navigate to apps
- Select “Special app access”
- Select “Display over other apps”
- Grant the permission to “Play Digital Signage” app
Watch the video to see where to find this permission.
How do I set up the display in portrait mode?
See the Android section of our portrait guide.
The plugins don’t work
If one or more plugin doesn’t work on your Android, it’s possible that the PlaySignage app on your player device is out of date. Click here to learn more.
How do I access OPTIONS if I disabled the top menu bar?
In the APP options, you can hide the top menu bar if you for example are running a touch screen. To access the top menu bar, when hidden, you can use CTRL + O for options or CTRL + Q to close the APP.