Google Chromecast

Options can be accessed directly by the player or in settings for your player.

• Launch player on startup - Toggle this ON to make sure our APP starts when your player starts up, for example after a power outage.
• Show top menu bar - Toggle this ON if you want the top bar to appear when moving the mouse or using the remote for your player. Toggle this OFF if you want a kiosk experience where users can't exit the app by clicking the exit button on the top menu bar. You can still access the menu with the "Ctrl + o" command.
• Optimize for touchscreen - Toggle this ON if you are planning on using our APP on a touchscreen. This setting will make small adjustments to how our APP works in conjunction with a touchscreen.
• Analytics - Toggle this ON if you need analytic data from this particular player. Read more about Analytics
• Display Orientation - This option should only be used if your player operating system does not support changing the orientation as we recommend the adjustment on an operating system level instead.. You have the option of portrait (Clockwise) and portrait (Counter-clockwise).
• MediaPlayer engine - Select which video player the device will use to play videos:
  • MediaPlayer - the default MediaPlayer built into the device. We default to MediaPlayer as in our experince it has better support across variety of devices.
  • ExoPlayer - Video player built by Google, it promises better codec support and on some devices it may work better, however on some devices it may not work at all.
• Website plugin engine - Select how the player will render websites:
  • WebView - This option creates a new browser instance to render the website, using this option you can also use website scripting functionality, however zoom option works differently.
  • iframe - This option creates an iframe in the same browser process that our app is rendered in. Iframes do not support website scripting and are limited by other web security restrictions, such as X-Frame-Options where a website owner can prevent the website to be shown in an iframe. However, iframe option performs better with zoom option and adheres to scaling to desktop bersion better than the WebView option.
• UserAgent - UserAgent is a piece of text that browsers use to identify itself to the web server. Certain websites will render a mobile view if they detect Android userAgent, although the site is displayed on a big screen. With this option, you can work around this issue and spoof a desktop computer's UserAgent. The UserAgent lets you pick Default, Mobile, Desktop, or Custom.
• Reload player every day at - It is good practice to clear the cache on the player once every 24 hours. Here you can set a time that is not inconvenient, for example at night when no one is watching your TV. Rooted devices will be rebooted, unrooted devices will simply restart our app.
• Tags - If you are using tags they will be listed here. You also can find and add a tag.
• Clear cache - In case you need to clear the cache manually you can do that here. For example, if you are changing your content continually and you experience something not working as expected, clearing the cache should help as it removes any old data stored on the players' storage.
• Reload - Reloading your player is similar to clearing the cache. In addition, reloading will close and start the APP.
• Status - Status tells you if the APP is connected to the cloud. Green means you are connected and red means you are not connected. If you see a red status you should check the internet and wifi connection to your player.
• Device Time - The device time tells you the player's time and date. If the device time is wrong it will also be wrong in our APP and thus all time-related scheduling will be off, so make sure to correct the time on the player operating system if you are having problems.
• Resolution - The resolution is the resolution according to your player's operating system. If the operating system on the players tells us it's running HD, your content on the TVs will be optimized for HD. Please note that many devices that are advertised as 4K can only decode video in 4K but run apps in a lower resolution. This means you may see a lower resolution reported by our app, but any 4K video that you use will be still played as 4K. If you are seeing a lower resolution, you can install a 3rd party "resolution checker" app on the device to confirm the resolution from another app as well.
• Version - This is the version of our APP
• Screen ID - Also referred to as UID. The UID is the unique ID for your player.
• Disc Usage - Disc usage will tell you how much data has been used on the player's storage. We do not recommend more than max. 80% storage use.
• Android Settings - This is reserved for developers only
• Screen edges - In case you have a LED screen, video wall, or an older model TV you might have to adjust the edges so that they match your TV and the content.
• Browser - Here you can easily access the browser used by the APP to check content, connectivity, etc.
• Reset - If you need to unlink your player or perhaps link the player to another account you can use reset.

How do I set up the display in portrait mode?

See the Android section of our portrait guide.

The plugins don’t work

If one or more plugins don’t work on your Android, it’s possible that the PlaySignage app on your player device is out of date. Click here to learn more.

How do I access OPTIONS if I disabled the top menu bar?

In the APP options, you can hide the top menu bar if you for example are running a touch screen. To access the top menu bar, when hidden, you can use CTRL + O for options or CTRL + Q to close the APP.

Can I use any Chromecast?

Unfortunatly not. The first generations of Google Chromecasts had no local storage meaning they were not suited for digital signage in general. The latest version is the Google Chromecast with Google TV and it works amazing as a Google Chromecast Digital Signage player.