Amazon Signage Stick

Options can be accessed directly by the player or in settings for your player.

Options from the screens page (https://my.playsignage.com/screens);

• Set the name of your Signage Stick (Click the pencil)
• Set the location of your Signage Stick (Click the pencil)
• Assigned to group (Click to change the group)
• Notes (Click the pencil)
• Status (See if your media player is fully updated)
• Screenshot
• Publish
• Settings

Options from the settings page;

• Launch player on startup - Toggle this ON to make sure our APP starts when your player starts up, for example after a power outage.
• Show top menu bar - Toggle this ON if you want the top bar to appear when moving the mouse or using the remote for your player. Toggle this OFF if you want a kiosk experience where users can't exit the app by clicking the exit button on the top menu bar. You can still access the menu with the "Ctrl + o" command.
• Optimize for touchscreen - Toggle this ON if you are planning on using our APP on a touchscreen. This setting will make small adjustments to how our APP works in conjunction with a touchscreen.
• Analytics - Toggle this ON if you need analytic data from this particular player. Read more about Analytics
• Synchronize time 
• Display Orientation - This option should only be used if your player operating system does not support changing the orientation as we recommend the adjustment on an operating system level instead.. You have the option of portrait (Clockwise) and portrait (Counter-clockwise).
• Website rendering engine - Our app comes with a pre-packaged Chromium engine and by default the websites are rendered using the prepackaged browser, however, you can change this and use the system engine instead, and then websites will be rendered using the default browser that is configured as the web view engine in your Android device. The prepackaged browser works well for most users so there should not be a need to change it unless there are problems with specific website rendering.
• MediaPlayer engine - Select which video player the device will use to play videos:
  • MediaPlayer - the default MediaPlayer built into the device. We default to MediaPlayer as in our experience it has better support across a variety of devices.
  • ExoPlayer - A video player built by Google, it promises better codec support and on some devices, it may work better, however on some devices it may not work at all.
• Website plugin engine - Select how the player will render websites:
  • WebView - This option creates a new browser instance to render the website, using this option you can also use website scripting functionality, however zoom option works differently.
  • iframe - This option creates an iframe in the same browser process that our app is rendered in. Iframes do not support website scripting and are limited by other web security restrictions, such as X-Frame-Options where a website owner can prevent the website from being shown in an iframe. However, the iframe option performs better with the zoom option and adheres to scaling to the desktop version better than the WebView option.
• UserAgent - UserAgent is a piece of text that browsers use to identify itself to the web server. Certain websites will render a mobile view if they detect Android userAgent, although the site is displayed on a big screen. With this option, you can work around this issue and spoof a desktop computer's UserAgent. The UserAgent lets you pick Default, Mobile, Desktop, or Custom.
• Reload player every day at - It is good practice to clear the cache on the player once every 24 hours. Here you can set a time that is not inconvenient, for example at night when no one is watching your TVs. Rooted devices will be rebooted, unrooted devices will simply restart our app.
• Tags - If you are using tags they will be listed here. You also can find and add a tag.
• Clear cache - In case you need to clear the cache manually you can do that here. For example, if you are changing your content continually and you experience something not working as expected, clearing the cache should help as it removes any old data stored on the players' storage.
• Clear cookies - Clear any cookies saved on the device
• Delete assets - Delete all assets downloaded to the device
• Reload - Reboots the device itself.
• Screen edges - In case you have a LED screen, video wall, or an older model TV you might have to adjust the edges so that they match your TV and the content.
• Remove - Remove the device from your account

Options on the device itself;

• Show top menu bar - Toggle this ON if you want the top bar to appear when moving the mouse or using the remote for your player. Toggle this OFF if you want a kiosk experience where users can't exit the app by clicking the exit button on the top menu bar. You can still access the menu with the "Ctrl + o" command.
• Portrait mode (clockwise) - Rotates content 90 degrees clockwise
• Portrait mode (counter-clockwise) - Rotates content 90 degrees counter-clockwise
• Touchscreen - Toggle this ON if you are planning on using our APP on a touchscreen. This setting will make small adjustments to how our APP works in conjunction with a touchscreen.
• Use built-in browser - Disable this setting to use the Android webView engine instead
• Display Orientation - This option should only be used if your player operating system does not support changing the orientation as we recommend the adjustment on an operating system level instead.. You have the option of portrait (Clockwise) and portrait (Counter-clockwise).
• Android settings - Advanced settings (Don't access this unless you know what you're doing)
• Screen edges - In case you have a LED screen, video wall, or an older model TV you might have to adjust the edges so that they match your TV and the content.
• Browser - Here you can easily access the browser used by the APP to check content, connectivity, etc.
• Clear cache - In case you need to clear the cache manually you can do that here. For example, if you are changing your content continually and you experience something not working as expected, clearing the cache should help as it removes any old data stored on the players' storage.
• Clear cookies - Clear any cookies saved on the device
• Reset - Removed the screen from your account and reset the app
• Screen Name - The name of the screen
• Version - The version of our app
• Status - Status tells you if the APP is connected to the cloud. Green means you are connected and red means you are not connected. If you see a red status you should check the internet and wifi connection to your player.
• Device Time - The device time tells you the player's time and date. If the device time is wrong it will also be wrong in our APP and thus all time-related scheduling will be off, so make sure to correct the time on the player operating system if you are having problems.
• Resolution - The resolution is the resolution according to your player's operating system. If the operating system on the players tells us it's running HD, your content on the TVs will be optimized for HD. Please note that many devices that are advertised as 4K can only decode video in 4K but run apps in a lower resolution. This means you may see a lower resolution reported by our app, but any 4K video that you use will be still played as 4K. If you are seeing a lower resolution, you can install a 3rd party "resolution checker" app on the device to confirm the resolution from another app as well.
• Screen ID - Also referred to as UID. The UID is the unique ID for your player.
• Disc Usage - Disc usage will tell you how much data has been used on the player's storage. We do not recommend more than max. 80% storage use.

I got my screen linked, what next?

We recommend checking out our Getting Started video.

Design your content

Can Amazon Signage Stick run 4K content?

Yes, the Amazon Signage Stick runs 4K content, even in 3rd. party apps like the one you need to run Play Digital Signage.

My TV has a USB port, can I use that to power the Signage Stick?

We do not recommend using the USB ports on the TVs as they’re meant for data transfer and can’t supply as much power as the stick may need. This leads to the device operating in a lower performance mode and can lead to it crashing often.

My Signage Stick is set up for another signage provider, how do I switch to Play Digital Signage?

The standard procedure as described by Amazon is to hold the BACK and the RIGHT buttons simultaneously for about 10 sec. This will reset the Signage Stick to factory. Check the above guide on how to get started with the Signage Stick.

How do I access OPTIONS if I disabled the top menu bar?

In the APP options, you can hide the top menu bar if you for example are running a touch screen. To access the top menu bar, when hidden, you can use CTRL + O for options or CTRL + Q to close the APP.