Vulnerability
Disclosure Program
Keeping user information safe and secure is a top priority for us at Play Digital Signage Inc., and we welcome the contribution of external security researchers.
What's in
scope.
If you believe you've found a security issue in any website, service, or software owned or operated by Play Digital Signage Inc., please notify us.
Bounty-eligible
Only vulnerabilities in software developed by Play Digital Signage Inc. and our production infrastructure that we operate and control.
- For example, applications and APIs under the playsignage.com domain
Out of scope for bounties
Issues in third-party platforms, services, or libraries that we use or host but do not control the source code for.
- Payment processors and analytics
- Community and support platforms
- Email providers and CDNs
Program paused. Until January 15, 2027, no new rewards will be paid out. If you're unsure whether an asset is in scope, e-mail us at hello@playsignage.com before testing.
How to submit
a report.
Professional security researchers
If you are about to start penetration testing our software, please contact us at hello@playsignage.com to receive instructions on bounties that can be rewarded.
Send a detailed report
Please provide reproducible steps and a clearly defined impact, and submit one vulnerability per report.
Report a vulnerabilityWe review it
Your submission will be reviewed and validated by a member of our security team.
Safe harbor.
We will consider activities conducted consistent with this policy to constitute “authorized” conduct and will not pursue civil action or initiate a complaint to law enforcement. We will help to the extent we can if legal action is initiated by a third party against you.
Act in good faith
Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our services.
Use only your own accounts
Only interact with accounts you own or with the explicit permission of the account holder. If you encounter Personally Identifiable Information (PII), contact us immediately, do not proceed with access, and purge any local copies right away.
Give us time to fix it
Provide us with a reasonable amount of time to resolve vulnerabilities prior to any disclosure to the public or a third party.
No social engineering
Social engineering (e.g. phishing, vishing, smishing) is prohibited. Please submit a report to us before engaging in conduct that may be inconsistent with or unaddressed by this policy.
Found a vulnerability?
See what we reward, then send us your report.