Why We Built Our Community

Blogpost was published on November 20, 2025

Why We Built Our Community (and Why You’ll Love It Too)

At Play Digital Signage, we believe that powerful software isn’t just about slick visuals or cutting-edge features. It’s about connection – connection between you and your screens, between your content and your audience… and yes, between you and us. That’s why our community page is a cornerstone of our platform and our commitment to you.

It empowers you, our users

Tutorials: Every new YouTube tutorial that we produce lives in our community under the Tutorials section. That means when you pick up a new player, try a new feature, or build your first playlist – you have a go-to destination for guidance. (For example, our Working in the Editor tutorial is already there.)

Technical support & feedback: If you’re stuck, puzzled, or want to share your setup, the community’s Technical Support, General Discussion, and Comments & Feedback categories let you tap into a pool of knowledge: our team, fellow users, and real-world use cases.

Feature requests and voting: The Feature Requests area gives you a voice. You can propose a new feature or app (for example: “Conditionally show slides based on tags”) and vote for other ideas. This helps shape the roadmap so the product evolves around what you need.

It serves us as your vendor and partner

Insight into your needs: By watching the discussions and votes in the community, we see exactly what you are asking for: what works, what needs improving, what’s missing.

Faster learning curve & self-help: With tutorials, peer support and FAQ-style threads, many issues can be resolved by the community before hitting support — freeing us to focus on deeper development.

Real-time feedback loop: Feature requests, bug reports, and ideas shared in the forum = direct input into our product planning. For example, “Limit the content resolution in a playlist” was raised and addressed.

Engagement and loyalty: A thriving community means users feel part of something larger, building a sense of ownership, trust, and advocacy for Play Digital Signage.

What You’ll Find in the Community

Here’s a quick rundown of the key sections of the community site and how to use them:

1. Tutorials

When we publish a new YouTube video (e.g., “A New Video Tutorial About Slide Conditions”), we post it under the Tutorials category so you always know where to find it. Whether you’re just starting or refreshing your knowledge, this is your learning zone.

2. General Discussion

A place to chat about anything related to digital signage: creative ideas, business use-cases, widget integrations, how folks are using signage in restaurants, offices, events, and more. It’s a great place to get inspired.

3. Technical Support

Need help? Something acting up? In this category, you’ll find threads like “Power BI does not work on Samsung Tizen displays” with community input + official replies. We encourage you to search here first — your question may already have been asked — then post if you need more.

4. Feature Requests

Want a new feature? Think of an app that would make your signage setup easier? Submit it here and get votes from others. The more traction a suggestion has, the more likely we are to prioritise it.

It’s how you help steer our direction.

5. Comments & Feedback

A catch-all spot for anything else — your feedback on the interface, requests for refinements, shout-outs for what you love.

We read these. And we act.

How to Get the Most Out of the Community

Search before posting – Many questions have already been answered. Use the site search in the community. Engage – Up-vote feature requests you like. Reply to posts if you have experience. You will help others and get help too. Be clear when you ask – Screen type, player type, OS version, and what you have tried so far. The more info you give, the quicker the community (and our team) can assist. Check in regularly – New tutorials are always appearing, new features are being discussed, and new requests are popping up. By staying active, you can stay ahead of the curve. Provide feedback – If a tutorial helped you, say so! If something could be better, let us know. Your voice matters.

The Bigger Picture

By building this community, we’re shifting from a traditional vendor-and-customer model to a partnership model. We’re saying: “You are part of this platform’s evolution.” You don’t just use Play Digital Signage—you shape it.

When the software adapts to real user needs, when you learn from other users’ setups, when you see your feature idea implemented: that’s powerful. It makes your signage investment more than just software—it becomes a tool tuned to your reality, your environment.