Collaborating with others

Collaborating with others Outsourcing your digital signage content creation to a colleague or a third party designer while maintaining the control of your screens and their schedules. You can share individual playlists to other people so they can design the slides for...

Embedding Google Spreadsheets

Embedding Google Sheets To include a spreadsheet from Google Sheets: Make the sheet public by going to File -> Publish to web Copy the link given and add it as a web page in our editor Go back to...

General troubleshooting

General troubleshooting In general, if you are having problems caused by unexpected events (i.e. power cut), we suggest resetting the player. In the player go to settings Settings and press on Reset screen. In the management application go to Screens and identify the...

Using custom fonts

Using custom fonts We support fonts in .woff and .ttf file format. If your font file is in some other format, you can try using an online font converter (for an example http://www.freefontconverter.com/). However, beware that on rare occasions converting fonts from...

Embedding Twitter in your content

Embedding Twitter in your content We offer 4 configurations for Twitter content: 3 timeline options and 1 search widget option (hashtag or keyword). We made a guide for you, Embedding Twitter in your digital signage content Go back to...

Embedding Google Maps

Embedding Google Maps Google maps can be embedded to playlist the same way as embedding to website works: Make sure to only copy the quoted url inside src attribute and paste it into embedded website from the editor Go back to...

Embedding Google Calendar

Embedding Google Calendar Google calendar can be easily embedded into your digital signage setup. Start showing your upcoming events! On a computer, open Google Calendar. In the top right, click Settings   Settings. Click the Calendars tab. Click the name of the...

Mouse cursor is visible

Mouse cursor is visible Some windows machines have a quirk where cursor is showing after rebooting the player. This can not be fixed by our software as windows does not update mouse cursor location after our app starts, so cursor does not register as hovering over the...

Website is not showing

Website is not showing Depending on the player you are using, the website is embedded differently: iframe for web & Android players webview for Chrome / Windows / Mac This is due to how html5 works. Iframe runs in a ‘sandbox’ as part of the browser window, whereas...

Transition between slides is slow

Transition between slides is slow Depending on your player & the content of the slides, some transitions might be too performance-intensive to run smoothly. Here’s what you can do to make it smoother: try a simpler transition, like ‘fade’ connect a pointing device...

Resetting / disconnecting a player

Resetting / disconnecting a player There are two ways to reset / disconnect a player: In the management panel, go to ‘Screens’ -> ‘Edit Screen’ . Afterwards, press on ‘Remove’ and the screen will be disconnected. Connect a mouse to the player. Go to ‘Settings’ and...

Player doesn’t sync / can’t update playlist

Player doesn’t sync / can’t update playlist Having trouble updating a player? Make sure the screen that doesn’t update is placed in the right group and the current schedule (if any) matches the playlist you’re editing. Secondly, look at the top of your...

Problems connecting to our server from a player

Problems connecting to our server from a player It should take maximum 1 minute to connect to our servers from a player. If more time has elapsed and you are still not connected to our servers, please check your network connection first. If your network connection is...

How to connect the player to a WIFI network?

How to connect the player to a WIFI network? Make sure the player is powered up, that your monitor is on and that you have it on the correct HDMI channel. Switch on your keyboard or your remote controller. When moving the courser on the screen a bar should pop down in...
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